Stream Energy featured among the top ten most trusted retail electric providers (REPs) in Texas in a recent conducted by Market Strategies International. The new study conducted by Market Strategies International conducted a study on 52 REPs in Texas where they interviewed 5,881 customers to rank the 52 retail electric providers (http://www.renewableenergyworld.com/bg/stream-energy-213818.html). The Market Research International used various factors to list the electric companies based in Texas. The nine elements put into consideration during the ranking include community support, communications effectiveness, customer focus, local reputation, environmental dedication, reliable quality, enhanced offerings, competitive rates, billing and customer service.
The findings of the study were published in Cogent Reports of 2017. According to the survey, one of the main factors that impact on brand trust is the community and customer-based activities that a company engages in. According to the study, companies ought to actively participate in community-based activities especially in the wake of calamities such as the Hurricane Harvey.
Chris Oberle, the senior vice president at Market Strategies International, noted that Texans want companies that will stick with them through thick and thin. The companies that come to the aid of residents, especially in times of tragedies, are rewarded with a higher customer loyalty and trust. They, in turn, achieve massive success in their endeavors, which sets them apart from their competitors.
Recently, Stream Energy donated 25 million dollars to the American Red Cross in support of the work that American Redcross was doing to the victims of Hurricane Harvey. The company also announced that it would waive energy bills for individuals who were caught up in the devastating hurricane. The Stream Energy also announced that it would waive the calling fees for all the International calls made by individuals affected by the Hurricane Irma.
In his statement, Stream Energy CEO Larry Mondry noted that they were happy to see the results of the study that ranked their company at position ten. He promised that Stream Energy would continue to offer exceptional services to their customers.
About Stream Energy
Stream Energy is a premier provider of connected life services in Texas. The company was established in 2005, and it is based in Dallas, Texas (https://www.saveonenergy.com/stream-energy/). Stream Energy has utilized direct selling to reach to their customers. The company has already generated more than eight billion dollars since it was established 12 years ago.